Shipping & Returns

Shipment

As a general rule, our orders are sent with SEUR and may take between 2 and 3 business days to arrive.. We put all our effort into getting your products to you as soon as possible.

Standard shipping cost is alwaysgratuito on orders equal to or greater than €50.

For orders below €50, the shipping cost will be €3.5 (Spain Peninsula). In any case, you will be able to see the total amount of the shipment in your basket, before finalizing your purchase.

For your convenience, indicate that at the time of purchase, you will receive a tracking number to be able to make thetrack your shipment.

Shipping costs include handling and packaging costs, as well as postage costs. Handling charges have a fixed price, while transport charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will apply for each one individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.

The boxes are large and your items will bewell protected.

For more information consult our Terms and conditions of purchase.

returns

In case you are not happy with your order, you can contact us to return it, as long as the products are not opened.You have until 14 días from the receipt of your order to request your return.

At the moment we do not offer changes, but you can contact us and together we will find an alternative.

For more information see ourReturn Policy and Right of Withdrawal.

Defective products and claims

Oh no! We want your experience with us to be the best possible. But if this is not the case, please contact us within 14 days of receiving your order so that we can remedy what happened.